Top Questions You Should Ask a Professional Rug Cleaner Before Hiring Them

Whether you own transitional rugs, modern rugs or Persian rugs, they are filled with dust and debris that is invisible to the naked eye. That hidden dirt can erode carpet fibers and cause a number of respirator issues. A professional carpet cleaning company can ensure your expensive rug is deep cleaned to perfection and can last for years afterwards.

However, not all carpet cleaners are the same. Professionals will go the extra mile to ensure you return for another service. Here are some questions you should ask any service you are interested in:

What Cleaning Solutions Do You Use?

Carpets and rugs can look good as new with harsh chemicals, but these can do irreparable damage to the fibres of vintage rugs. Many cleaners use strong chemical based cleaners and brighteners to do rush jobs. These cleaners do nothing but strip the protective coating off rugs and leave behind a sticky residue that attracts more dust and dirt. In other words, if a cleaner says they use strong cleaners on every rug they get (whether it’s grungy or just needs a stain removed), steer clear.

Are You Insured?

Authentic traditional rugs  are far from cheap. Some can be worthy investments provided they are taken care of. While professional and reliable carpet cleaners use kid gloves to prevent damage, they also protect them with insurance.

Can I Get Some Referrals?

If a carpet cleaning company has super low prices that sound too good to be true, they probably are. Many will quote a cheap price on the phone only to reveal ‘hidden charges’ after they have cleaned your modern carpets.

Prevent this from happening by asking for referrals from satisfied customers. If they hesitate in giving you that information, chances are they don’t have many or are hiding something.

How Much Do You Charge For Cleaning Rugs?

Speaking of low rates, make sure you know exactly what’s included in the price quote. Not all cleaning services are priced the same. For example, a hot water extraction treatment can cost more than a simple shampoo job. Also be wary of super low discount specials by ensuring you know exactly what the offer includes and doesn’t include.

Contact Modern Rug Importers for Rug Cleaning Services

We have more than three decades of experience offering rug cleaning services and area rugs for some of the most influential names in design. We partner with creators across the globe to ensure our inventory of carpets and rugs has something new to offer our loyal clients every time they visit our showrooms.

Get in touch with us to book a cleaning job today. We will be more than happy to answer these and any other questions you may have. Visit our showroom in Laguna Hills, CA whether you are looking for contemporary or vintage rugs. We can help you narrow down your decision.